Frequently asked questions
Clear answers to common questions about custody, recovery, networks, transfers, and safer setup.
Wallets and credentials
Does xxxtp hold my assets?
This site explains self-custody principles. Confirm the actual custody model and its implementation using verifiable product documentation.
Does a wallet need an internet connection?
Updated blockchain data and broadcasting transactions generally require connectivity. Secure offline credential storage is a separate practice.
How should I store my recovery phrase?
Record it accurately and privately offline. Avoid screenshots, cloud notes, chat messages, or sharing it with anyone.
What is the difference between a private key and a recovery phrase?
A private key typically controls an account. A recovery phrase may derive several accounts under a supported standard. Protect both.
How do I restore on a replacement phone?
Confirm your backup, use a verified app recovery flow, then compare addresses and networks.
What should I check before adding USDT?
Verify the underlying blockchain network and token contract rather than relying on the ticker alone.
What should I verify before transferring assets?
Review the destination network, address, asset, amount, fee, and the exact signing request.
How can I install more safely?
Check the domain, installation file, and your device. Avoid unknown mirrors and requests to disable system protections.
How can I recognize phishing?
Watch for lookalike domains, fake support asking for phrases, and unexplained approvals or signature requests.